Terms & Conditions

1. Acceptance of Terms

By accessing and using the services provided by Timeshare Help Center, Inc. ("Company," "we," "us," or "our"), you ("Client," "you," or "your") agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.

2. Services Provided

Timeshare Help Center provides timeshare exit and cancellation services, including but not limited to:

• Legal consultation and representation for timeshare contract termination
• Negotiation with timeshare developers and resorts
• Document preparation and filing
• Credit protection guidance during the exit process
• Ongoing case management and client support

3. Client Responsibilities

As a client, you agree to:

• Provide accurate and complete information about your timeshare ownership
• Respond promptly to requests for documentation and information
• Maintain communication with our team throughout the process
• Follow all instructions and recommendations provided by our legal team
• Pay all fees and charges as outlined in your service agreement
• Notify us immediately of any changes to your contact information

4. Fees and Payment Terms

All fees are outlined in your individualized service agreement. Payment terms include:

• Service Fees: Fees are based on the complexity of your case and are specified in your contract
• Payment Plans: Flexible payment options are available to qualified clients
• Refund Policy: Refunds are subject to the terms outlined in your service agreement
• Non-Payment: Failure to make payments may result in suspension or termination of services

5. Service Timelines

While we strive to complete all cases as efficiently as possible, timeshare exit timelines vary based on numerous factors including:

• The specific timeshare developer and their responsiveness
• The complexity of your ownership structure
• Outstanding financial obligations
• Legal proceedings that may be required

We provide estimated timelines during consultation, but actual completion times may vary. We commit to keeping you informed throughout the entire process.

6. Guarantees and Disclaimers

No Guarantees of Specific Outcomes: While we use our best efforts and legal expertise, we cannot guarantee specific outcomes or timeframes due to factors beyond our control.

Not Legal Advice: Information on our website is for general informational purposes only and does not constitute legal advice unless provided by an attorney working directly on your case.

7. Confidentiality

We maintain strict confidentiality of all client information. All documents, communications, and personal information are protected under attorney-client privilege where applicable and our privacy policy.

8. Termination of Services

By Client: You may terminate services at any time by providing written notice. Fees paid for services already rendered are non-refundable unless otherwise specified in your service agreement.

By Company: We reserve the right to terminate services if:

• Client fails to make required payments
• Client provides false or misleading information
• Client fails to cooperate or respond to communications
• Continuing representation would violate legal or ethical obligations

9. Intellectual Property

All content on our website, including text, graphics, logos, images, and software, is the property of Timeshare Help Center, Inc. and protected by copyright laws. You may not reproduce, distribute, or use our content without written permission.

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for indirect, incidental, or consequential damages
• Our total liability shall not exceed the amount paid for our services
• We are not responsible for actions or inactions of third parties (timeshare developers, resorts, etc.)
• We are not liable for delays caused by circumstances beyond our reasonable control

11. Dispute Resolution

Arbitration Agreement: Any disputes arising from these terms or our services shall be resolved through binding arbitration rather than in court, except where prohibited by law.

Governing Law: These terms are governed by the laws of the United States and the state in which our services are provided.

Class Action Waiver: You agree to resolve disputes on an individual basis and waive the right to participate in class action lawsuits.

12. Modification of Terms

We reserve the right to modify these Terms and Conditions at any time. Material changes will be communicated via email or website notice. Continued use of our services after changes constitutes acceptance of the modified terms.

13. Disclaimers

14. Alternative Options

If you are experiencing financial hardship and can no longer pay your timeshare fees, or if you simply want to sell your timeshare, you have the option to first contact your timeshare company to see if they offer a buy-back program or other solutions for those in financial distress.

If your timeshare company does not offer a suitable program and you find yourself burdened with the timeshare and its ongoing maintenance fees, you may consult with Timeshare Help Center. Our team of cancellation experts is well-versed in the relevant laws and can assist you with your case.

15. Contact Information

If you have questions about these Terms and Conditions, please contact us: