Frequently Asked Questions

Explore our FAQ section to find comprehensive answers to commonly asked questions about timeshare legalities and our services.

From understanding your rights as a timeshare owner to learning about the intricacies of timeshare contracts, our curated list of FAQs provides valuable insights.

Can You Get Out Of A Timeshare Yourself?

Getting out of a timeshare yourself is very unlikely if you are not familiar with the process and could make future efforts impossible. Doing the research before proceeding is critical. So how should owners execute their own exit? Try following the steps below:

  1. Rescission: Most states provide timeshare owners with a cancellation period between 3 and 14 days. If you purchased your timeshare and are still within this rescission period, you should research the state laws of the state you purchased in and follow the details of that statute to execute a cancellation.

  2. Ask your timeshare company to let you out: Many timeshare companies claim to have their own exit program. It is important to know that all of them require owners to be and stay current on their maintenance fees and to have paid off their mortgage to qualify for their exit program. Also know that many have waiting lists years long so the sooner you get on their list, the sooner they will review your case. Beware of upselling when you call to request a release. Most timeshare companies will try to sell you more points or weeks to solve whatever problem is pushing you to seek an exit from your timeshare.

  3. Try to give the timeshare away to a friend or family member: To give away your timeshare the following must be true:

    1. Your timeshare company allows transfers to third-party recipients. Many do not.

    2. Your mortgage is paid off and your maintenance fees are current.

    3. There can be no liens, encumbrances, or claims against the timeshare.

    4. You will need to hire a title company to execute the exchange through the timeshare company and to record the transaction per county recording requirements. You will be responsible for the transfer fees charged by the timeshare company, the cost of the title company, escrow, and recording fees.

How Do I Start The Exit Process?

Initiating the process is straightforward. Contact our office to speak with a member from our legal team, who will guide you through each step. They will gather essential details, including whether your timeshare qualifies for our legal services, the date of your purchase, and the sales tactics employed during the presentation. If you do not have this information readily available, our we will assist you in locating it.

How Much Will This Cost Me?

The cost of services varies based on several factors; for example, which of our programs you qualify for, the details of your situation, how long you have owned the timeshare, and what state you reside in. We have found that we are very price-competitive and are confident that we offer the best value in the timeshare relief business. Whatever the cost of getting out of your timeshare is, it will always be a small fraction of the cost of staying in your timeshare!

How Does a Timeshare Contract Work?

Timeshares offer the amenities of a resort, but it’s crucial to understand the commitment involved. When you purchase a week or more of time in someone else’s vacation home, condo, or hotel room, you gain the flexibility to use the property throughout the year, often with discounts for repeated stays. Despite the purchase, you don’t acquire ownership of the property; instead, you secure access for specific times, officially becoming a timeshare owner. For those seeking an exit from their timeshare contracts, options include requesting cancelation from the timeshare company, selling the timeshare, donating it to a charity, or renting it out. Our team can guide these options and assist you in gaining freedom from an unwanted timeshare.

How Do I Know If My Case Will Qualify?

We only have a few stipulations that do not qualify for our services. We cannot service Soleil Management contracts, cases with deficient judgments, active mediation, or active arbitration. If your case falls outside these restrictions, we can more than likely take on your case! Please check with your case management specialist for more definitive guidance.

What is The Cancellation Time Frame in California?

Under California law (CA Business & Professions Code), purchasers have the valuable right to cancel a timeshare contract within seven calendar days from the signing date. Moreover, in California, timeshare companies are required to obtain a comprehensive public report from the CA Department of Real Estate (DRE).

This report provides essential details about the timeshare offer and includes a notice explaining the cancellation process. When presenting the report, the prospective buyer must sign a receipt, acknowledging that they have read and understood its contents.

At Timeshare Help Center, we understand the importance of these legal provisions and are here to assist you in exercising your rights and navigating the cancellation process effectively.

What is The Cancellation Time Frame?

The majority of timeshare buyers have the right to rescind the contract within a specific period. U.S. states, as well as some foreign countries, typically have laws that make timeshare cancellation possible for at least a few days. If the recission period has passed, it might be a good idea to reach out to a cancellation team with the necessary knowledge and experience in dealing with timeshare legal matters.

The timeshare cancellation process duration can vary widely, ranging from a mere 3 months to over 36 months, depending on several crucial factors. The specific resort with which you hold your contract plays a significant role in determining the timeline.

Additional elements such as the number of contracts you possess, the presence of a mortgage, or whether the timeshare is fully paid off, along with other unique facts and circumstances, also impact the complexity and length of time required to effectively release you from your timeshare obligations.

How Do I Cancel a Timeshare?

The easiest way to accomplish this goal is to do so during the cooling-off period, sometimes called the recission period. This period is typically a few days in duration (the duration varies depending on your state laws), starting at the time of contract signing. Your contract should spell out how you go about canceling during this period.

Once the recission period has expired, however, the process becomes significantly more complicated. Since no two cases are alike, it isn’t possible to describe the specific steps necessary without having the details of your situation. We suggest you contact us to schedule a no-cost, no-obligation consultation to discuss your unique circumstances.

Is My Presence in a Courtroom Required?

It is extremely rare that a client is required to appear in court.

What If I've Already Tried To Sell It With No Success?

No problem! We can take your case as long as it has the required elements for us to represent you properly and successfully, even if you’ve tried to sell your timeshare in the past.

Do You Accept Cases Involving Timeshares Outside the United States?

Although most of our clients own timeshares in the United States and most of our work in canceling timeshare resort contracts is done with US-based timeshare developers, we are also specialists in resorts located in Mexico and the Caribbean.

What Happens If I Stop Paying My Mortgage and/or Timeshare Maintenance Fees?

Until evaluating the complete details of your case no one will recommend that you stop making mortgage or maintenance fee payments. If you stop paying your mortgage or maintenance fees, that can affect your credit, even if your timeshare is not in the United States.

However, once your case is reviewed by our legal team and we find substantial evidence that you have either been defrauded, misrepresentations have been made, contractual duties have been breached, or your consumer rights have been otherwise violated, the team may very well instruct you to cease making any type of payment to your resort developer while your contract is in dispute.

What is Timeshare Exiting?

Timeshare exiting is the process of permanently getting out of your timeshare and the ongoing obligations including future mortgage, maintenance fees, and special assessments. Exiting a timeshare is different from transferring a timeshare to a 3rd party. You should expect to pay an exit firm to execute the detailed steps required for timeshare exiting. Beware exit companies that cannot or will not tell you the steps they take to execute your timeshare exit.

Why Do Timeshares Lose Value?

Unlike other real estate, timeshares do not appreciate over time. In most states, it is illegal for a timeshare company or their salespeople to claim a timeshare is similar to real estate, is a sound investment, or that the timeshare will appreciate. Most timeshares have little to no value outside of the usage rights of the owner. Even then, many timeshares are cheaper to rent on the internet than own.

The reality is the price of a timeshare is set by timeshare companies. The high-pressure sales process is then developed to justify this price. Too often these sales presentations are full of lies and omissions that are designed to trick good people into purchasing their timeshares. This is why over 85% of timeshare owners regret their purchase and want to pursue a timeshare exit.

Benefits of Opting for a Timeshare Cancellation Firm

Legally terminating timeshare contracts often include judicial intricacies and stringent contractual regulations. Legal teams whom specialize in navigating these intricacies may offer a benefit over third-party marketing companies.

Engaging a timeshare cancellation firm, unlike marketing companies pretending to be legal practices, may be a prudent choice when seeking relief from the complexities and challenges associated with timeshare ownership.

What Are My Timeshare Cancellation Rights Under Florida Law?

Under Florida law, you can cancel a timeshare contract the day you receive all the contract documentation or up until midnight on the 10th calendar day after the execution date. The 10-day period is otherwise called a cooling-off period, and it gives the buyer the chance to reconsider the sale. It is against the law to close a timeshare before this period elapses. Also, none of the involved parties, neither the buyer nor the seller, can’t waive the cooling-off period on their own.

If the contract cancellation period has passed, you may need help from a qualified timeshare consultant in Florida to help you navigate the cancelation process.

What If I Have a Mortgage?

Timeshare ownership contracts with mortgages tend to make the process of terminating a client’s ownership responsibilities more difficult. It may be necessary to know whether the mortgage is secured by the timeshare our

client owns, to whom they owe the balance, and how much still has to be paid. However, we can undoubtedly accept cases that come with a mortgage.

Although selling a timeshare and using the proceeds to pay off the mortgage sounds like a perfect solution, it’s not that simple. It may be challenging to sell a timeshare with a mortgage. Also, the resort may have restrictions on sales. Check your contract and reach out to our team for advice if you don’t understand the terms.

How Do Timeshare Cancellation Firms Work?

We have worked hard to streamline our processes and procedures, making the timeshare cancellation process as simple as possible for you. Timeshare Help Center begins the process with a free consultation, which allows you to tell your story and get answers to your questions. We assess and evaluate your case and your documentation, to determine whether we can reasonably assist you in achieving your goals.

Once your case is accepted, you will have a team of legal experts working on your case. We will be there for you at all times, standing ready to answer questions and providing you with updates regarding the status of your case. We carefully craft our strategies to best meet your needs and help you achieve your goal.

We encourage you to reach out today to schedule your personalized consultation so that we can explain more in detail about what’s involved in canceling a timeshare contract. We look forward to assisting you.

Can I Still Use My Timeshare While I'm Going Through the Cancellation Process?

Typically, no. However, certain limited circumstances may allow for such an arrangement. Schedule your consultation for more details.

Will My Credit Be Affected?

Unlike other timeshare exit companies you may have researched; we do not believe that you should have to choose between your credit score and ridding yourself of your unwanted timeshare.  The vast majority of our clients see no impact to their credit and if there is an impact, we will work with you to make sure that your credit is protected and repaired if anything transpires.

We advise timeshare owners on their most critical decisions.

Disclosure: The information provided by Timeshare Help Center, whether on this website, verbally, or in written format, is intended for general informational purposes only and does not constitute legal advice. Responses to inquiries, whether by email, telephone, or through reading this website, do not constitute legal advice, unless being advised by an attorney. Timeshare Help Center does not recommend, advise, or endorse the payment or non-payment of any financial obligations. As a client, you will benefit from the expertise of an attorney directly working on your case. If you are experiencing financial hardship and can no longer pay your timeshare fees, or if you simply want to sell your timeshare, you have the option to first contact your timeshare company to see if they offer a buy-back program or other solutions for those in financial distress. If your timeshare company does not offer a suitable program and you find yourself burdened with the timeshare and its ongoing maintenance fees, you may consult with Timeshare Help Center. Our team of cancellation experts is well-versed in the relevant laws and can assist you with your case.

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